Support
Last updated: July 19, 2026. This document applies to the MoonPage app operated by EchoRealm.
Contact us
For questions, feedback, refund requests, or account-related issues, email us at moonpageapp@gmail.com. We usually respond within a few business days.
Canceling or managing your subscription
MoonPage subscriptions are billed and managed through the App Store or Google Play, not through us directly:
- iPhone or iPad: Settings → [your name] → Subscriptions → select MoonPage Premium.
- Android:Play Store app → your profile → Payments & subscriptions → Subscriptions → select MoonPage Premium.
From there you can cancel, change plan, or view your next billing date. Deleting the app does not cancel a subscription — cancel from your store account first.
Restoring a purchase on a new device
Open MoonPage, go to the paywall or Settings, and tap Restore purchases while signed in to the same Apple ID or Google account originally used to subscribe. No separate MoonPage account is required.